As a thank-you for being part of the Rokit community, you're invited to join Rokit Rewards. Earn points every time you shop, sign up, subscribe, and use them towards your next purchase.
How it works
Earn points
✅ Shop with purpose – Earn 5 points for every £1 spent.
✅ Quick wins – Score 250 bonus points when you:
- Sign up for an account.
- Subscribe to our newsletter.
- 500 bonus points when you celebrate your birthday.
Redeem points
Your points are worth £1 for every 100 points. Once you've accumulated 500 points, you can start redeeming at checkout. Points become redeemable 31 days after earning.
Points Limit
Keep a healthy balance - earn up to 10,000 points before a redemption is required to earn more.
Stay in control
Track your points—earned, redeemed, or expired—in your account, including their monetary value and detailed history.
Points expiration & Refunds
Points expire 365 days after earning, starting with the oldest. If you return an item or receive a refund, the corresponding points are automatically deducted. Please note there is a 30-day approval period before redeemed points can be used to guard against misuse.
Need Help?
📧 Email: customercare@rokit.co.uk (Mon–Fri, 8:30–17:00; replies within 24 hours)
📄 FAQs: Find quick answers in our Help Centre