FAQs

Here’s a list of our most frequently asked questions. If you’ve still got a question click here.

Unfortunately it is not currently possible to try on an item from the website in one of our retail stores as all website stock is stored in a warehouse facility separate from our stores.


Rokit does not purchase items from individuals as we source all of our garments and accessories independently and we do not buy back any items previously bought from Rokit.

No, you can shop online as a guest. But creating an account with us helps speed up the ordering process and lets you keep track of your orders and refunds online and setup your very own wish list to share with your friends. 

Once you have created an account, you'll be able to log into your My Account anytime you want to change your password, email address, delivery information and phone number.

All our items that are cleaned and pressed before they are added to the web page so will reach you ready to wear..

Our head office hours are 8.30am - 5pm, Monday to Friday.

You can contact us on marketing@rokit.co.uk with any press or media related questions.

We have 10% student discount all year round in-store. Click here to register now.


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