Shipping policy
All UK Orders are sent by Royal Mail and will require a signature. Standard Delivery is typically 2-3 days, 1st Class typically 1-2 days, although most will arrive the next day (excluding Sundays).
Most international orders are sent using Royal Mail, but larger, heavier orders will be sent by ParcelForce. For International orders, please allow up to 10 working days. We also advise that you provide an address for delivery where you or someone on your behalf will be available to sign for your parcel, as deliveries take place during business hours and require a signature upon receipt.
UNITED KINGDOM
Standard Delivery - £3.95. 2-3 working days (FREE on orders over £75)
Royal Mail 1st Class - £5.95. 1-2 working days
UK Special Next Day Delivery - £9.95. Next working day (order before 2 pm. Not available on Saturday & Sunday)
Store Collection - FREE - Tues, Thurs and Fridays (if ordered before 2 pm the previous day).
EUROPE
0-249 grams
£7.95. Delivery 5-7 days
250-499 grams
£9.95. Delivery 5-7 days
500-999 grams
£10.95. Delivery 5-7 days
1-1.99 kg
£14.95. Delivery 5-7 days
2kg plus
£35.00. Delivery 5-7 days
REST OF THE WORLD
0-249 grams - £9.95. Delivery 10-15 Days
250-499 grams - £12.95. Delivery 10-15 Days
500-999 grams - £14.95. Delivery 10-15 Days
1-1.99 kg - £18.95. Delivery 10-15 Days
2kg plus - £54.00. Delivery 10 Days
International Shipping
We deliver Worldwide! The delivery costs are calculated based on the weight and location. Please check the tables above for more information.
Most orders will be sent by the 'Royal Mail International Signed' service; however, orders over 2kg will be sent by Parcelforce. All will require a signature on delivery.
PLEASE NOTE: International Orders may incur a customs or import duty fee that would have to be paid by the customer. We suggest that you contact your local customs office for current charges before you order to avoid any unexpected charges.
UK Shipping Rates & Delivery Times
Please keep in mind that we cannot guarantee delivery times as they are only guidelines. Hence, we are unable to refund delivery costs in the event that the delivery date does not meet the provided estimates. Unfortunately, deliveries cannot be made on a Sunday or on a Bank Holiday.
UK Special Next Day Delivery
PLEASE NOTE: Typically by the following working day, except Sundays and Bank Holiday Mondays. This is not 100% guaranteed.
To take advantage of our next-day delivery service, you will need to place your order before 2 pm GMT on a working day (Monday to Friday, excluding bank holidays). Please note our team is out of the office on Saturdays and Sundays and any orders placed on these days will be sent out on Monday. For Friday orders, we offer a Saturday next-day delivery service at an additional cost. If you place your order after 2:00 pm GMT on Friday, it will be dispatched the next working day (Monday). Once your order has been processed, you will receive an email containing your tracking number and an estimated date/time within a 1-hour delivery window.
If you have any further questions regarding the returns or delivery policy, check out our FAQs or email customercare@rokit.co.uk
Order Acceptance Policy
We reserve the right to cancel or refuse any order prior to dispatch at our discretion, including where we believe an order has been placed for resale, commercial use, or other non-consumer purposes. If an order is cancelled, a full refund will be issued to the original payment method.